Dalwin Homes
Legal

Privacy Policy

Your privacy matters to us. Here's how we protect your information.

Last Updated: 1 March 2026

Overview

Dalwin Homes Pty Ltd (ABN 00 000 000 000) ("Dalwin Homes", "we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy describes how we collect, hold, use, and disclose your personal information.

Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address
  • Property preferences, budget range, and location interests
  • Information submitted via enquiry forms, design consultations, or phone calls
  • Website usage data including IP address, browser type, and pages visited
  • Financial information necessary for property transactions

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide property information
  • Process and manage home purchases and design selections
  • Send you marketing communications (with your consent)
  • Improve our website, services, and customer experience
  • Comply with legal obligations and regulatory requirements

Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Our construction partners, subcontractors, and suppliers
  • Financial institutions and mortgage brokers (with your consent)
  • Government authorities as required by Australian law
  • Marketing and analytics service providers operating under strict confidentiality agreements

We do not sell your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our security measures include encrypted data storage, secure servers hosted in Australia, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. We use analytics tools to understand how visitors interact with our website, which helps us improve our services and content.

Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or outdated information
  • Opt out of marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact our Privacy Officer: